Our managed print service is the complete opposite, with always-responsive service, data-driven printer fleet reporting, quality toner, available product inventory and better business productivity for you.
If you talk to almost any IT professional and ask what part of their job they like the least, you will find printers and copiers rank extremely high. Not only are these devices a major source of headaches (some estimates say 40% of helpdesk tickets are related to print), it isn't the technology most IT professionals find the most interesting or appealing. Very few IT professionals really enjoy figuring out what printers or MFPs cost down to 1/10th of a penny.
Because print isn't something most IT professionals enjoy, it easily ends up on the back-burner.
This is where we come in. Not only do we not hate printers, we work hard to know and understand these devices and help our clients pick the right printers and MFPs for their companies. Choosing the right printer will save a company a lot of headache and make day-to-day operations a lot simpler.
We work with your IT team to develop and implement a strategy to support all the printers. This will often mean some printers get swapped, so the right printers are in the right places. You may own 100 printers, and 10 of them are massively underutilized, and 10 are overutilized.
Rather than asking you to buy 20 printers, why not just swap them and save you money? This is how we approach managed print. Our job is to be the eyes and ears of your company when it comes to print.
Once we understand what you want and expect from your printers, we help enforce these policies. Maybe you don't want the sales team printing every email in color. We can help set rules that prohibit such printing. Maybe you have 10 printers you don't want to buy any more toners for because they are all eight years old and need to be replaced. We make sure no one buys the toner, because they order supplies from us.
Our job is to help you with your print strategy. If you would like to chat more about managed print in San Antonio or New Braunfels, give us a call. We would love to help!
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